Lobby

It’s more like a hotel than hospital. They used a lot of marble. There are luggage carts like you see in a five star hotel. I’ve worked in all sorts of hospitals in the US. This is unlike anything else. It is the next big thing in healthcare in which patients are customers and not sick any more. What still gets me is that it’s damned hard to get blood out of the carpet. If it looks good, does it mean that health care is better?

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5 thoughts on “Lobby

  1. “If it looks good, does it mean that health care is better?” Only you could tell us that, at least where you ‘re currently working. Beautiful conditions for the staff and patients, what about the cost, similar. And, does everyone have insurance? Keep fishing around.

    • There is a disconnect in healthcare now. There are hospitals which administer inner city care. And then there are the ‘customer care’ hospitals. More and more with choices, patients are choosing hospitals based on amenities and appearances. I visited on place where they were installing a waterfall in the lobby for appearance. People think that they get what they pay for. Watch the Food Network and imagine the taste of food. No where is this fallacy more evident in the healthcare system where insurance caters to the stockholders and the hospital must cater to the patient. A building cannot just up and move to a better neighborhood. Lawyers work by the hour. Therefore the more hours, the more money. So they work and draw things out for extra hours. Physicians are caught in a dilemma to do extra tests to cover the malpractice concerns. I have been in both systems of healthcare. All one can say is to be true to oneself. I do not have a “B” operation for those unable to pay. And in the best country in the world 40+ million people do not have basic healthcare. And those who don’t, can get the best ER care in the world…or not.

      • The degree to which physicians ‘work’ the system is pretty depressing. It’s all around – the Harvard psychiatrist who takes money from the anti depressant company and writes about the use of the drug – the surgeons who use implants and get free trips. But the hypocrisy is in our politicians who take money from the lobbyists – be it contributions or big PAC money. They are the ones hammering medicine to clean up. And campaign finance rules don’t exist. As far as ‘B’ operations, I see surgeons turn down care to patients unable to pay. It’s shocking to see a “let’em die” attitude. And medical malpractice places even more pressure to ignore difficult problems, especially if the consequence of a good deed is a potential law suit.

  2. This type of attitude is pervasive. When I was freelancing for several magazines, I was told I had a better chance of selling my article if I could convince the business to purchase ad space. Not something I wanted to do – the sales department often garnered ads by promising a write-up in the magazine. Why be shocked by what you said – naive, maybe.

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